Embassy Suites St. Louis-St. Charles/Hotel & Spa - Saint Charles

Two Convention Center Plaza, Saint Charles, Missouri, United States, 63303  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Embassy Suites St. Louis-St. Charles/Hotel & Spa - Saint Charles

Paid Wi-Fi

USD 9.95 per day

Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Welcome drink

Coffee shop

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

Embassy Suites St. Louis-St. Charles/Hotel & Spa is set in a business area, 25 minutes' walk of First Missouri State Capitol State Historic Site. The attractive hotel in Saint Charles attracts guests with its historic architecture.

The hotel is placed 30 minutes' walk from The Family Arena. The property is set a 20-minute stroll from Saint Charles center.

Lambert-St. Louis International airport can be reached in 20 minutes by car from Embassy Suites St. Louis-St. Charles/Hotel & Spa.

Rooms

There are 296 classic rooms fitted with wireless internet, multi-channel television, a work area, a trouser press and IDD phone. Some rooms overlook the garden. Guests can make use of a roll in shower, toiletries and towels.

Eat & Drink

The restaurant menu features international dishes. The café bar serves tea, coffee and cocktails. Guests can dine at Cracker Barrel Old Country Store and Side Pockets located within a 5-minute walk of the property.

Services

The hotel also offers cars for rent.

Relax

A sun deck, a swimming pool and a golf course are available at the hotel. For active guests a gym and a fitness center are provided.

Internet

Wireless internet is available in the entire hotel at USD 9.95 per day.

High-speed internet access is available in the hotel rooms at USD 9.95 per day.

Guest Parking

Public parking is possible on site for free.

Number of floors:   12.  Number of rooms:   296.

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Facilities

General

  • Non-smoking rooms
  • Paid Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Coffee shop
  • Vending machines
  • Exterior corridors
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Racquetball

Services

  • Airport shuttle
  • City shuttle service
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Doctor on call
  • Wedding services
  • Newspaper service
  • Courier service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Secretarial service
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cots
  • Children's play area

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Sun terrace
  • Spa & wellness centre
  • Jacuzzi
  • Massage

Room view

  • Garden view

Room facilities

  • Air conditioning
  • Heating
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Hair dryer

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Data ports
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Pets

Pets are not allowed.

How to reach hotel

hotel Embassy Suites St. Louis-St. Charles/Hotel & Spa - Saint Charles Saint Charles location
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Hotel Address:

Two Convention Center Plaza, Saint Charles, Missouri, United States, 63303

Get directions
City Centre
  • Saint Charles
    1.2 mi
Airports
Train Stations
  • Lambert Main TRML Metrolink Station
    7.7 mi
  • Lambert East TRML Metrolink Station
    8.2 mi
  • Bus stop
    1.6 mi
Restaurants
  • Cracker Barrel Old Country Store (cuisine: American)
    900 ft
  • Bellacinos Pizza and Grinders (cuisine: Italian)
    1700 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    12
  • Number of rooms:
    296

Rooms and availability

Premium Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Premium Room

Premium King Room Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Bathroom:Roll in shower
  • Bedding:Sofa bed
  • Dining:Microwave
  • Refrigerator
Room Description:

Refreshment center access, WiFi, Keurig coffee brewer are all included in our Premium Suites. Refreshment centers on these floors come stocked with non-alcoholic beverages, and snacks. All of our suites include complimentary cooked-to-order full breakfast and Evening Reception featuring beer, wine, premium spirits and light snacks. This mobility accessible premium suite features one king-sized bed, and a roll-in shower. Any corresponding photo may not reflect the specific accessible room type or room feature.

Premium King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Premium Two Room King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Facilities for disabled
  • Media:Television
  • Computer hookup
Room Description:

Refreshment Center, WiFi, Keurig coffee brewer, cooked-to-order breakfast, Evening Reception Make yourself at home in this Premium suite with a king-sized bed. Relax on the armchair or sofa bed and watch TV in the living room. There is a second TV in the bedroom. If there's work to be done, settle into the upholstered chairs and make use of the activity table. Refresh in the bathroom with marble vanity and a tub/shower combination. This suite also features a microwave and refrigerator, perfect for preparing and storing any snacks you might need. Refreshment center access, WiFi, Keurig coffee brewer are all included in our Premium Suites. Refreshment centers on these floors come stocked with non-alcoholic beverages, and snacks. All of our suites include complimentary cooked-to-order full breakfast and Evening Reception featuring beer, wine, premium spirits and light snacks. Sleeps 4 adults.

Embassy Suites St. Louis-St. Charles/Hotel & Spa photos Room
Premium King Suite
  • Max occupancy:

    5 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Visual alert system
  • Laptop safe box
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Bedding:Sofa
  • Dining:Microwave
  • Refrigerator
  • Media:TV
  • Wake up service
  • Radio
Embassy Suites St. Louis-St. Charles/Hotel & Spa photos Exterior
Premium King Suite Hearing accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Telephone
  • Visual alert system
  • Bedding:Sofa bed
  • Dining:Microwave
  • Refrigerator
Room Description:

Refreshment center access, WiFi, Keurig coffee brewer are all included in our Premium Suites. Refreshment centers on these floors come stocked with non-alcoholic beverages, and snacks. All of our suites include complimentary cooked-to-order full breakfast and Evening Reception featuring beer, wine, premium spirits and light snacks. This mobility accessible premium suite features one king-sized bed, and a roll-in shower. Any corresponding photo may not reflect the specific accessible room type or room feature.

Premium Two Room King Suite Hearing accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Facilities for disabled
  • Media:Computer hookup
Premium Two Room King Suite Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Facilities for disabled
  • Media:Computer hookup
Premium King Suite Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Facilities for disabled
  • Bathroom:Roll in shower
  • Dining:Microwave
  • Media:Computer hookup
Room Description:

This mobility accessible suite features one king-sized bed, and a roll-in shower. Any corresponding photo may not reflect the specific accessible room type or room feature.

Embassy Suites St. Louis-St. Charles/Hotel & Spa photos Interior
Premium Two Room Queen Suite
  • Max occupancy:

    3 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Bedding:Sofa bed
  • Dining:Microwave
  • Refrigerator
Room Description:

Includes Wifi And In, Suite Drinks/snacks, Comp Cooked To Order Brkfst, Evening Reception

Embassy Suites St. Louis-St. Charles/Hotel & Spa photos Exterior Hotel information
Premium Suite
  • Max occupancy:

    6 persons

  • Bed type:

    1 Queen-size bed, 2 Queen-size beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • Bathroom:Bathroom
  • Toilet
  • Media:Television
  • Wake up service
  • Computer hookup
Room Description:

Non Refundable SUITE PREMIUM

Embassy Suites St. Louis-St. Charles/Hotel & Spa photos Exterior
Premium Two Room Dormitory Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Wi-Fi
  • Bedding:Sofa bed
  • Dining:Microwave
  • Refrigerator
Room Description:

2 ROOM PREMIUM SUITE-1 KING BED-NONSMOKING INCLUDES WIFI AND IN-SUITE DRINKS/SNACKS COMP COOKED TO ORDER BRKFST-EVENING RECEPTION

Premier Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Suite Premier

Embassy Suites St. Louis-St. Charles/Hotel & Spa photos Room
Standard Room
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Smoking
    • Private bathroom
    • Air conditioning
    • + More
  • General:Safe
  • Work area
  • Iron
  • Storage space
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Microwave
  • Mini-refrigerator
  • Media:Satellite TV
  • Pay per view movies on TV
Corner Queen Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • Dining:Microwave
  • Media:Computer hookup
Room Description:

2 Queen Beds Corner Non-Smoking - smoking policy - non-smoking available, microwave, Breakfast

Embassy Suites St. Louis-St. Charles/Hotel & Spa photos Room
King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • Dining:Microwave
Embassy Suites St. Louis-St. Charles/Hotel & Spa photos Interior
One-Bedroom King Room Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Bedding:Sofa bed
  • Dining:Microwave
  • Refrigerator
Room Description:

This mobility accessible standard suite features one king-sized bed, and an accessible tub. Any corresponding photo may not reflect the specific accessible room type or room feature.

Embassy Suites St. Louis-St. Charles/Hotel & Spa photos Exterior
Two Room King Suite
  • Max occupancy:

    6 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Bedding:Sofa bed
  • Dining:Microwave
  • Refrigerator
  • Media:Computer hookup
Room Description:

Living room, activity table, sofa bed, refrigerator, microwave, two TVs, WiFi. Make yourself at home in this king smoking suite. Relax on the armchair or sofa bed and watch TV in the living room. There is a second TV in the bedroom. If there's work to be done, settle into the upholstered chairs and make use of the activity table. Surf the web with WiFi (fees apply). Refresh in the bathroom with marble vanity and a tub/shower combination. This suite also features a microwave and refrigerator, perfect for preparing and storing any snacks you might need.

Embassy Suites St. Louis-St. Charles/Hotel & Spa photos Room
King Suite
  • Max occupancy:

    5 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Clothes rack
  • Carpeted floor
  • Telephone
  • Visual alert system
  • Laptop safe box
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • Radio
Embassy Suites St. Louis-St. Charles/Hotel & Spa photos Interior
King Suite Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Telephone
  • Visual alert system
  • Bathroom:Roll in shower
  • Dining:Microwave
  • Media:Computer hookup
Room Description:

This mobility and hearing accessible standard suite features one king-sized bed, and a roll-in shower. The room also has a visual alarm, and notification devices for the doorbell or door knock and incoming telephone calls. Any corresponding photo may not reflect the specific accessible room type or room feature.

King Suite Hearing accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Facilities for disabled
  • Media:Computer hookup
Room Description:

1 King Hearing Accessible Suite Non-Smoking - smoking policy - non-smoking available, Breakfast

Embassy Suites St. Louis-St. Charles/Hotel & Spa photos Interior
Two Room Queen Suite
  • Max occupancy:

    4 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Telephone
  • Visual alert system
  • Bathroom:Toilet
  • Bedding:Sofa bed
  • Dining:Microwave
  • Refrigerator
Embassy Suites St. Louis-St. Charles/Hotel & Spa photos Exterior Hotel information
One-Bedroom Queen Suite
  • Max occupancy:

    6 persons

  • Bed type:

    2 Queen-size beds, 1 Double bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Safe
  • Facilities for disabled
  • Work area
  • Iron
  • Storage space
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Toilet
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Microwave
  • Mini-refrigerator
  • Media:Satellite TV
  • Wake up service
  • Computer hookup
  • Pay per view movies on TV
Room Description:

2 Queen Mobility Hearing Accessible Tub Suite Non-Smoking - smoking policy - non-smoking available, Breakfast

Embassy Suites St. Louis-St. Charles/Hotel & Spa photos Exterior Hotel information
Queen Suite Mobility accessible
  • Max occupancy:

    6 persons

  • Bed type:

    2 Queen-size beds, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • + More
  • General:Facilities for disabled
  • Bathroom:Roll in shower
  • Dining:Microwave
Room Description:

This suite features air conditioning.

Embassy Suites St. Louis-St. Charles/Hotel & Spa photos Exterior Hotel information
One-Bedroom Queen Suite Hearing accessible
  • Max occupancy:

    6 persons

  • Bed type:

    2 Queen-size beds, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Telephone
  • Visual alert system
  • Bedding:Sofa bed
  • Dining:Microwave
  • Refrigerator
Embassy Suites St. Louis-St. Charles/Hotel & Spa photos Interior
Two Room Queen Suite Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Bedding:Sofa bed
  • Dining:Microwave
  • Refrigerator
Room Description:

Visual Firealarm/door/phone Alert, 2 Rm Suite, Cmp Bfst, Eve Recpt, Wifi Avl, Sofa, Micro, Fridge

Embassy Suites St. Louis-St. Charles/Hotel & Spa photos Interior
Two Room Corner Queen Suite
  • Max occupancy:

    3 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Bedding:Sofa bed
  • Dining:Microwave
  • Refrigerator
Embassy Suites St. Louis-St. Charles/Hotel & Spa photos Exterior Hotel information
Corner Queen Suite
  • Max occupancy:

    6 persons

  • Bed type:

    2 Queen-size beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • Bathroom:Bathroom
  • Toilet
  • Media:Wake up service
Room Description:

Suite|Corner Suite

Embassy Suites St. Louis-St. Charles/Hotel & Spa photos Interior
Two-Room Conference Suite
  • Max occupancy:

    3 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Work desk
  • Bedding:Sofa bed
  • Dining:Microwave
  • Refrigerator
Room Description:

Larger Suite, Conf Table For 10, Wifi Avail, Comp Cooked To Order Brkfst, Evening Reception

Conference Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
Room Description:

2 Queen Conference Suite Non-Smoking - in room safe, internet access - wireless (charges apply), heating, closet, towels, telephone, air conditioning, seating area, toiletries

Presidential King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
Room Description:

1 King Presidential Non-Smoking - television, smoking policy - non-smoking available, Breakfast

Embassy Suites St. Louis-St. Charles/Hotel & Spa photos Exterior
Presidential Two-Bedroom King Suite
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Dining:Dining area
  • Media:Television
  • Computer hookup
Room Description:

Standard|2 ROOM PRESIDENTIAL STE-1 KING BED-NONS

Presidential King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

SUITE KING SIZE BED-NON SMOKING-PRESIDENTIAL

Embassy Suites St. Louis-St. Charles/Hotel & Spa Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • City Center1.2 mi

Convention centers

Amusement

  • Swing-A-Round Family Fun Ctr2.8 mi

Stadiums

Museums

  • Lewis and Clark Ctr1.1 mi

Parks

  • Charles County Parks Dept1.4 mi
  • Saint Charles Parks and Recreation2.1 mi

Halls

  • Columns Banquet and Conference1400 ft
  • Saint Charles Exhibition Hall2700 ft
  • Conservatory5000 ft
  • Knights of Columbus1.2 mi
  • American Legion1.3 mi

Universities, Institutes

  • Lindenwood University1.1 mi
  • Cornerstone Salon Professional1.2 mi
  • Living Word Bible College1.5 mi

Medical care and Hospitals

  • Ssm St Joseph Health Center1.2 mi
  • Bhc Spirit Of St Louis Hosp1.4 mi

Local attractions

  • Lewis and Clark Boat House and Nature Center1.1 mi
    1050 S Riverside Dr
  • The Family Arena1.6 mi
    2002 Arena Parkway
  • Verizon Wireless Amphitheater2.4 mi
    14141 Riverport Dr. South, Saint Louis
  • First Missouri State Capitol State Historic Site1.3 mi
    200 S Main St
  • Jaycee Park2.0 mi
    2805 Elm St

Restaurants nearby

  • Cracker Barrel Old Country Store900 ft

    Address: 901 Fairlane Road
    Phone: (636) 947-6566

    78% likes this, based on 24 reviews
    Cuisine: American

  • Texas Roadhouse1700 ft

    Address: 1300 Bass Pro Drive
    Phone: 636-443-2301

    73% likes this, based on 38 reviews

  • Side Pockets2000 ft

    Address: 1439 Bass Pro Dr
    Phone: 636-724-9300

    52% likes this, based on 14 reviews

  • Bellacinos Pizza and Grinders1700 ft

    Address: 1455 Bass Pro Drive
    Phone: 636-925-2953

    71% likes this, based on 32 reviews
    Cuisine: Italian

  • Buffalo Wild Wings1800 ft

    Address: 1465 Bass Pro Dr
    Phone: 636-916-5353

    62% likes this, based on 28 reviews
    Cuisine: American

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    12
  • Number of rooms:
    296

Embassy Suites St. Louis-St. Charles/Hotel & Spa Reviews

Guest reviews are submitted by our customers after their stay at Embassy Suites St. Louis-St. Charles/Hotel & Spa

Average guest rating

8.6out of 10
Superb
Based on 40 reviews

Guest reviews

  • 5.4

    Yolanda great customer service

    Toilet did not work properly stale chips in restaurant pool area was a mess with glasses trash and clothes could not get in hot tub was a mess

  • 10.0

    everything the way the room was set up

  • 9.6

    Bed is great, staff is wonderful. When I first got there my room smelled smokey but then they quickly changed my room and offered to help me move my luggage

  • 7.0

    The guy on the omelet line can't keep track of which omelet goes to who, do he opens then up with his fingers and picks through the ingredients until someone in line claims it. I told him not to finger mine and got a startled look.

    The shuttle drivers got lost, picked us up in an hour when we were initially told 15 minutes. Lady at front desk said she would make it up to us after we checked on shuttle the times. Haven't seen anything in terms of adjustments yet.

  • 8.2

    Hotel is beautiful! Beds were very comfortable and clean! Delicious breakfast! Very nice "Managers Reception!" from 5:30-7:30pm every evening! Staff was EXCEPTIONAL!!

    The rooms needed a little up-dating. There was a hole in our door going from the living room to the bedroom. The cabinet door for where the safe is had a broken hinge. The couch and chairs seemed a little old.

  • 6.2

    Location

    Confusion with check in - also difficulty with crowd and car management..crowded.

  • 7.0

    Breakfast

    Very loud with many many children and high school band playing in lobby

  • 9.6

    I loved the bed set it was so comfortable, I also liked how clean it was, and the breakfast was amazing, overall I had a wonderful time there!

    I didn't like that there was slim to none for the parking space, it made it a little difficult to go in to check in.

  • 3.2

    I like the way the pictures looked online. I like the way it was portrayed. I like the fact that it had an indoor pool.

    I didn't like the wallpaper peeling in the hallways the room was smelly and dirty and looks nothing like the pictures online. I didn't like the location how far away it was from downtown.

  • 9.2

    The hotel was beautiful and very clean. Staff was great.

    Why I will never go back though is because I was charged twice on my debit card for one night stay and another additional fee that we didn't approve of. Had to call the hotel and was not fun going thru the frustrating process of getting my account fixed.

  • 7.4

    Beautiful, convenient location right in the heart of St. Charles

    A few of the staff members were rude, which I definitely did not expect from this brand. Most were very nice and helpful, but we had issues checking in and checking out. Also, the girl clearing the breakfast trays seemed angry and gave us a dirty look after we said good morning...that really surprised us.

  • 9.2

    Room was really nice, but decor was dated in our opinion

    No biscuits and gravy

  • 9.6

    The staff preparing the morning breakfast were very pleasant.

  • 9.2

    Breakfast was great. Beds were very comfortable.

    The bathroom in our non-smoking room smelled like smoke.

  • 5.8

    Terrible Parking...there was a convention, and NO reserved parking for hotel guests. Had to park almost a half mile away. Absolutely ridiculous. Breakfast buffet selection poor, and cook to order line only had one cook.

How to reach hotel

hotel Embassy Suites St. Louis-St. Charles/Hotel & Spa - Saint Charles Saint Charles location
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Hotel Address:

Two Convention Center Plaza, Saint Charles, Missouri, United States, 63303

Get directions
City Centre
  • Saint Charles
    1.2 mi
Airports
Train Stations
  • Lambert Main TRML Metrolink Station
    7.7 mi
  • Lambert East TRML Metrolink Station
    8.2 mi
  • Bus stop
    1.6 mi
Restaurants
  • Cracker Barrel Old Country Store (cuisine: American)
    900 ft
  • Bellacinos Pizza and Grinders (cuisine: Italian)
    1700 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    12
  • Number of rooms:
    296